Sanlorenzo Yachts UK Expands Aftersales Team with Key Appointments

Sanlorenzo Yachts UK has bolstered its aftersales and customer support services with the addition of two seasoned professionals, Ross Stanley-Whyte and Roy Tidman. The appointments are part of the company’s ongoing efforts to enhance the owner experience and maintain its reputation for high-quality customer service.

Ross Stanley-Whyte, who holds a degree in Naval Architecture, brings a wealth of experience to his new role. He spent over five years working as crew on superyachts, eventually rising to the position of captain. Now, he joins the Sanlorenzo Yachts UK team at Premier’s Swanwick Marina on the River Hamble, where he will apply his extensive industry knowledge to support the aftersales team.

Roy Tidman, a marine engineer with 18 years of experience, also joins the team. Tidman has a background in refit/service, commissioning, and warranty projects on yachts and motorboats ranging from 20 to 140 feet, covering both leisure and commercial sectors. His most recent position was as a Senior Aftersales Engineer for another luxury yacht manufacturer. His expertise with some of the industry’s leading engine, power systems, and electronics manufacturers is expected to further strengthen Sanlorenzo’s aftersales capabilities.

Nick Hatfield, Sales Manager at Sanlorenzo Yachts UK, expressed his enthusiasm about the new appointments, stating, “We’re delighted to welcome Ross and Roy to our team. Their extensive experience and qualifications will enable us to exceed the levels of customer service and experience that our discerning owners have come to expect from the Sanlorenzo brand.”

Sanlorenzo Yachts is known for its fully customisable yachts, ranging from 28 to 38 meters in length. The company’s portfolio includes the planing SL Series, the semi-displacement SD Series, the ‘crossover’ SX Series, and the Smart Performance SP Series. Each yacht is tailored to reflect the unique preferences and lifestyles of its owner, with the exterior design being the only predefined element.

The appointments of Stanley-Whyte and Tidman are seen as strategic moves to further enhance the service and support provided to Sanlorenzo’s clientele as the company continues its growth trajectory.