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Does Costco Have Extra Inventory In The Back Of The Store?

Column: industry Tag: costco,stores Published: 2024-10-21 11:06 Source: www.mashed.com Author: NICK PISANOOCT

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It's a common trick among serious shoppers: When they don't see a size or item they need, they'll grab an employee and ask if what they want is in the back. While it may work in some circumstances, it's not a foolproof strategy, and its success largely depends on where you're shopping. Unfortunately for Costco patrons, their favorite warehouse chain is not among the spots where it'll work.

The reason comes down to the basics of Costco's business model. The warehouse moniker isn't just branding. Everything an individual Costco location has available is stored on the shelves, meaning there's no "back" to check. With the limited exception of some pallets stored on higher shelves, if an item isn't there, it's out of stock. Fortunately, the chain often restocks within days unless the product has earned the dreaded "Costco death star," an asterisk on the store label that signifies that once the product is out, it's gone for good.

Take a second look or look online

Does Costco Have Extra Inventory In The Back Of The Store?

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Another possibility is that the item you believe is out of stock is actually available — just not in the back of the store. Costco is notorious for moving inventory around the warehouse to create what it calls a "treasure hunt" experience. This can present understandable downsides for some shoppers who may not be able to locate their favorites on subsequent visits.

However, you're not entirely out of luck if your Costco doesn't have what you're looking for. Few know it, but some of Costco's best sales aren't available in the store. Instead, they're found on the company's website, which offers a wider selection of members-only deals that may not be available at your local warehouse.

This lack of a "back" is an underrated aspect of the truth about Costco's really low prices. Each warehouse only carries about 4,000 different products, while typical supermarkets have around 30,000. Though this helps ensure the best value for shoppers, it also removes the need for extensive storage space ("the back") that might hide extra inventory in a standard grocery store. While it might be disappointing, don't waste your or a Costco employee's time chasing them down to ask. Unfortunately, if it's not on the shelf, it's not available.

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