Our eBook, The Hotelier’s Handbook to Managing Guest Expectations in the Digital Age, offers expert advice on setting and managing guest expectations.
GE is working to unleash the ultimate living experience through a suite of connected products designed to make your life simpler and help you do more. First on that journey is a contemporary LED table lamp that embeds Amazon Alexa Voice Service (AVS) directly inside, allowing you to use a light to order your dinner, listen to the latest headlines, preheat your oven or give a host of other voice commands.
The Intercontinental Hotels Group — parent company to a number of hotel chains, including Holiday Inn and Holiday Inn Express — is investigating a possible breach of customers’ payment card data.
Playa Hotels & Resorts, owner and operator of all-inclusive resorts (including Hyatt's Ziva and Zilara brands), is launching a new brand and going public next year.
Wailea Beach Resort general manager Thomas Foti could hear the screams from his office.
The hotel has been trading in the West Lothian town for more than 250 years.
College Choice, a leading authority in college and university rankings and resources, has published its 2017 ranking for the Best Online Bachelor's in Hospitality Management.
2 new Rotana properties - including 6 five-star hotels - to open in Dubai, Abu Dhabi and Ras Al Khaimah within the next four years - USD 1.7 billion estimated total value of new hotels under its management
Puneet Chhatwal wanted to give the long-standing tradition of the Steigenberger brand new stimulus. So with the blessing of the Steigenberger Hotel Group board and after a year-long process, Deutsche Hospitality, which he says stands for German precision and global vision, was launched in October as the umbrella brand of Steigenberger Hotels and Resorts.
As hoteliers identify new segments and growth opportunities heading into 2017, they must not overlook Asia-Pacific: The region is soaring as the world’s largest travel market and in two decades will account for 42% of global air traffic (according to IATA).
‘Tis the season to create your holiday wish list.a hotel marketer’s wish list is unlike any other. Instead of asking for a new car or the latest tech toy, what you secretly hope Santa brings are? all the assets you need to hit budget in 2017.
Unique programs at these hotels target the most popular New Year’s resolutions: relaxation and healthier living. Laura Coburn, director of serenity at The Inns of Aurora, New York, leads an essential oils workshop in The Loft, the resort’s health and wellness space.
Courtyard by Marriott continues to expand across Europe with the opening of Courtyard Brussels EU.
Global hospitality company Dusit International has signed a management to bring the chic and modern dusitD2 brand to Indonesia for the first time.
The sale of the St. Regis San Francisco is just the start of Marriott International’s plan to sell off Starwood Hotels & Resorts Worldwide-owned properties over the next one to two years.
Hilton today announced plans to introduce its Hilton Hotels & Resorts brand to the capital of Georgia with the signing of a management agreement with Granat LLC.
The City of Los Angeles and the Los Angeles Green Lodging Program in partnership with Green Seal are proud to announce the Green4Green incentive program to help Los Angeles area hotels go green.
Hospitality interior design firm Hirsch Bedner Associates led the design of the newly opened Kempinski Beirut, located along the city’s waterfront.Kempinski Beirut took inspiration from natural elements such as the cedar tree forest, the endless sunshine and blues of the Mediterranean Sea.
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