Bespoke furniture maker London Cabinet Makers has joined The Furniture Ombudsman (TFO) to pledge its ongoing commitment to customer satisfaction.

Ben Dobson, director of the London Cabinet Makers, says: “We are pleased to be members of The Furniture Ombudsman as we believe it gives our customers extra reassurance that if any issues arise, they will be dealt with in a fair and correct manner, and that our quality and craftsmanship follow into our customer service.”

Kevin Grix, chief ombudsman and chief executive of The Furniture Ombudsman, says: “It is always pleasing when a business wishes to highlight their responsible business practices, and we are therefore delighted to welcome London Cabinet Makers as members of The Furniture Ombudsman. Our key aims are to inspire consumer confidence and help raise industry standards, and our ability to achieve these increases with each business that becomes a member of our service.”

(Source: furniturenews)